Social help in Montreux
The solidarity hotline, the regional social centre, the social insurance agency and communal aid.
We are not the Commune. This page puts its public information into English; the office named in each answer decides.
- Who can I call if I am in difficulty in Vaud?
- The solidarity hotline (Centrale des solidarités), 0800 30 30 38, free and confidential, Monday to Friday 9:00–12:30 and 13:30–17:30. It is for all residents of the canton: money and debt, domestic violence, paperwork, isolation.
- Where is the social centre in Montreux?
- The regional social centre (CSR), Avenue Claude Nobs 14. Open Monday to Friday 8:00–11:45 and 14:00–16:00. It assesses the right to social assistance (revenu d’insertion), pays it, and gives personal support.
- Where is the social insurance agency in Montreux?
- The Agence d’assurances sociales (AAS), Avenue Claude Nobs 14. It informs on social insurance rights and helps fill in official forms for AVS, disability insurance and health-insurance subsidies. The Commune’s page gives two different timetables for its counters, so call before you go.
- Does Montreux give extra aid to AVS and AI pensioners?
- Yes, a communal complementary aid for people who meet the conditions of the cantonal supplementary benefits, with the option of a reduced-price bus card. People living in an institution are not eligible. You apply to the Social Cohesion, Families and Youth service.
- Is there free advice on migration and settling in near Montreux?
- Yes. An anonymous drop-in for anyone living in the Riviera–Pays-d’Enhaut district, Swiss or foreign: Wednesdays 13:00–15:00, without appointment, at the Jaman 8 neighbourhood house in Clarens.
- Where do people arriving from Ukraine register for S status near Montreux?
- At a federal asylum centre, within 90 days of arrival, not at the Montreux Population Office. The centre for French-speaking Switzerland is in Boudry (Neuchâtel). Children can be enrolled directly at the Montreux-Est school, Rue de la Gare 33, 021 557 17 70. The Commune has a dedicated line: +41 21 962 78 75, weekdays 9:00–12:00.